At a time when long distance rates are at an all time low, Berlin Pacific was able to think creatively to discover additional savings from our already deeply discounted carrier. He was able to produce savings on our ISDN video conferencing lines by analyzing our usage and through doggedly working through the bureaucracy at our carrier. Armed with a thorough knowledge of competitive rates, Berlin Pacific was able to renegotiate our contract and lower our monthly our Internet connectivity costs with a major tier one provider.